"A customer is the most important visitor on our premises.
He is not dependent on us. We are dependent on him.
He is not an interruption in our work - he is the purpose of it.
We are not doing him a favour by serving him.
He is doing us a favour by giving us the opportunity to serve him."
- Mahatma Gandhi
Bu ifadenin doğruluğuna dair bir araştırmanın linki şu:
YanıtlaSilhttps://customersthatstick.com/blog/what-is/what-is-a-customer/